COMPANY GOVERNANCE

The McGuff Company has provided our customers with reliable service for over 50 years. Throughout these years, we have celebrated many accomplishments and developed an excellent reputation in the industry.

We provide more than just competitively priced products. Our company representatives listen and respond to all requests. We strive to exceed customer service expectations and ensure purchase satisfaction each time.

We believe business excellence starts with managing the organization to achieve results. We operate McGuff centered around these fundamental concepts that deliver results:

• Customer Focus
• Leadership
• Data-Driven Management
• Development of People
• Continuous Learning and Innovation
• Partnership Development
• Corporate Responsibility

We are committed to improving processes aligned with our strategic goals.

Recruiting and retaining the most exceptional people globally is a key organizational focus. We cultivate our teams internally by promoting and rewarding individuals based on performance.

The value of our employees, customers, suppliers, channel partners, alliance partners and managers transcend economic value.

Integrity:

• We always aim to do the right thing.
• We are honest and straightforward with each other.
• We operate within the letter and spirit of the law.
• We uphold McGuff's values and principles in every decision and action.
• We are data-based and intellectually honest in advocating proposals, including recognizing risks.
• We maintain our passion for winning without compromising our integrity.

Leadership:

• We are all leaders in our area of responsibility, with a deep commitment to delivering leadership results.
• We have a compelling desire to improve and to win in the marketplace.
• We have a clear vision of where we are going.
• We develop the capability to deliver our strategies and eliminate organizational barriers.
• Through leadership, we build superior relationships with all the entities that contribute to fulfilling our corporate mission.

Trust:

• We respect our McGuff colleagues, customers and consumers, and treat them fairly.
• We have confidence in each other's capabilities and intentions.
• We believe that people work best when there is a foundation of trust.

Our Measures:

• Customers are fully satisfied by the quality of our products and services.
• Employees develop and use their full potential.
• Suppliers choose to work with us for mutual success.
• The larger community appreciates our contribution to its quality of life.
• Working more efficiently and reducing the cycle time of processes.
• Working in teams and learning from the best practices of others.
• Senior management accepts and implements quality assurance best practices.
• Maintaining vigilance with internal and external auditing of policies and procedures.

Corporate sustainable development ensures a better quality of life for future generations.

Our efforts to achieve sustainability are wide-ranging and positively influence our company, employees and community. At McGuff, we strive to reduce our carbon footprint and conserve natural resources.

McGuff was created to provide pharmaceuticals, nutraceuticals, compounded drugs, medical products and services used daily by many leading healthcare professionals and organizations. We specialize in quick and easy distribution of 5,000 competitively priced medical products, as well as pharmaceuticals.

Supply channels include:

• Medical Group Practices
• Integrative Physician Practices
• Physician Office-Based Surgery
• Freestanding Ambulatory (Urgent) Care Centers
• Pharmacies
• And many more

McGuff’s long-standing success is built on its innovative corporate culture and skilled employees working to understand customer needs and fulfill them. McGuff customer support teams engage customers with a friendly, helpful approach to provide best-of-class solutions.

Our Mission

Our mission is to provide support to our customers by assisting them in obtaining high-quality goods and services. This is achieved in accordance with the McGuff Sustainability, Business Excellence and General Business Principals. We leverage information technology infrastructure, distribution channels, purchasing power and operational structure to continue to drive efficiencies and reduce costs to our customers.

Innovative

We build partnerships via traditional and new channels of distribution by creating a vertically integrated network of wholly owned and synergistic subsidiaries. We strive to become the leader in our industry.

McGuff provides superior value to the medical product logistics system. We are dedicated to our partnerships and contributing to their continued prosperity.

Our Vision

We aim to be a leading solutions provider in healthcare and wellness industries.

We are committed to increasing customer satisfaction by providing cost-effective and high-quality products and services on a timely basis.

The McGuff General Business Principles (MGBP) govern our business decisions and actions. They incorporate the fundamental principles on which all McGuff activities are based: integrity, fair trade, non-discrimination and equal opportunities.

McGuff General Business Principles

Our business principles serve as a foundation for our dedication to responsible corporate citizenship and the pursuit of a sustainable future. These principles provide guidance on integrity and ethical behavior in business conduct and embody our core values.

1. General Commitment

McGuff is committed to enhancing the quality of life for individuals by introducing meaningful innovations, products, and services in a timely manner. With a goal of becoming a leading innovator in the healthcare industry, McGuff aims to provide its customers with products and services that not only meet but exceed expectations.

• Human Rights
• Child, Bonded and Forced Labor
• Free Market Competition
• Product Safety
• Privacy
• Environmental Protection

2. Commitment to Customers

McGuff is driven to improve people’s lives. We maintain an ongoing dialogue with our customers and committed to listen and learn from them.

3. Commitment to Stockholders

We conduct our operations in accordance with internationally accepted principles of good corporate governance. We strive to convey transparency, accountability and responsible decision-making in all areas of operations.

4. Commitment to Employees

We value our employees as a key resource in our mutual success. An atmosphere of good employee communication, involvement and responsibility is of central importance. We encourage our employees’ personal development and optimum use of talents.

• Health and Safety
• Healthcare Insurance
• Equal and Fair Treatment
• Wages and Payment
• Retirement Benefits

5. Commitment to Suppliers and Business Partners

We strive to establish mutually beneficial relationships with our suppliers and business partners, based on shared values of fairness, integrity and compliance with applicable laws.

6. Assets and Information

Use and Protection of Assets

Each employee is responsible for the proper use, protection and conservation of McGuff assets and resources as well as confidential information disclosed to McGuff by its business partners.

Improper Disclosure

McGuff regards information for the purpose of its business as a corporate asset that must be protected against loss, infringement and improper use and disclosure.

7. Business Integrity

Bribery

We insist on honesty, integrity and fairness in all aspects of our business. Bribes in any form are unacceptable.

Accountability; Records of Transactions

We strive to comply with the highest levels of transparency and accountability throughout the company.

Regulatory Compliance and Quality Systems

We require each business entity to remain compliant and transparent to all regulatory authorities.

Third-Party Interests

Employees are not allowed to have any direct or indirect financial interest in a supplier or competing company with the exception of a financial interest in a publicly traded company.

Political Payments

McGuff companies shall not make payments or donations, in money or in kind, to political parties, political organizations or individual politicians, unless such payments are made in strict accordance with the MGBP Directives.

8. Observance of the McGuff General Business Principles

Sanctions

All employees must comply with the MGBP. Violation may lead to disciplinary action, including dismissal, notwithstanding any further civil or criminal action that may be taken.

Whistleblower Policy

In order to promote the reporting of violations of the MGBP, a whistleblower policy is in place, enabling employees to submit complaints on an anonymous basis without fear of the complaints leading to disciplinary action.

Compliance

Compliance with the MGBP is monitored via a network of quality assurance officers, who regularly report to the Corporate Review Committee for MGBP, which advises Management on the deployment of the McGuff General Business Principles and on ethical issues in general.

Reporting on Compliance

Reporting on compliance with the McGuff General Business Principles is also an integral part of the Statement on Business Controls issued annually by the management of each business unit/department as part of a cascade process leading to CEO/CFO certification of the company’s annual accounts. Compliance processes and procedures are audited by McGuff’s Corporate Internal Audit department.

We recognize our responsibility to be a good steward of the environment, both as a corporate citizen and to support the company’s goals. As part of this responsibility, McGuff continually improves the environmental quality of our manufacturing, compounding and distribution operations.

To carry out this commitment, it is our policy to ensure that manufacturing, compounding, and distribution operations are safe for employees, consumers, and the environment. Our environment policy includes these commitments:

• Reduce, or prevent, the environmental impact of our products and packaging in their design, manufacture, distribution, use and disposal whenever possible.
• Support the sustainable use of resources and actively encourage reuse, recycling and composting.
• Share experiences and expertise and offer assistance to others who may contribute to progress in achieving environmental goals.
• Meet or exceed the requirements of all environmental laws and regulations.
• Apply sound environmental management practices where, in our judgment, existing legal requirements are insufficient for our operations.
• Cooperate with governments in analyzing environmental issues.
• Continually assess our environmental technology and programs, and monitor progress toward environmental goals.
• Provide our consumers, customers, employees, communities, public interest groups and others with relevant and appropriate factual information about the environmental quality of McGuff products, manufacturing, compounding and distribution operations.
• We seek to establish and nurture open, honest and timely communications and strive to be responsive to concerns.
• Ensure every employee understands and is responsible and accountable for incorporating environmental considerations in daily business activities. We encourage and recognize individual and team leadership efforts to improve environmental quality.
• Encourage employees to reflect their commitment to environmental quality outside of work.
• Develop operating policies, programs and resources to implement our environmental quality policy.